Terms and conditions

Chris Shales Terms & Conditions

The following terms and conditions apply to all website and app development/design services and digital marketing solutions provided by Chris Shales to the Client.


1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote via this site or via whatsapp chat of phone numbers listed on this website, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.


2. Charges

Charges for services to be provided by Chris Shales are defined in the project quotation that the Client receives via e-mail or whats chat discussion. Quotations are valid for a period of 30 days. Chris Shales reserves the right to alter or decline to provide a quotation after the expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of forty (40) percent of the project quotation total before the work is supplied to the Client for review. A second charge of thirty (30) percent is required after the development stage, with the remaining thirty (30) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials. Where first payment is above the minimum amount, the client may pay the remainder at the end of the project execution as agreed.

Hosting are normally purchased for 1 year and renewable after  12 months. In cases where Chris Shales is directed by a client to purchase a hosting and domain for more than 12 months terms, Chris Shales shall either purchase this at once or purchase a 12 months plan depending on the reselling company, provided the hosting is renewed by the Chris Shales at the time of expiration for the agreed term.

Payment for services is due by cheque or bank transfer. Cheques/transfer should be made payable to Chris Shales Enterprises Limited. (WE ARE ONLY BOUND TO PERFORM/EXECUTE PROJECTS WHEN PAYMENT HAS BEEN MADE TO OUR CORPORATE ACCOUNT)

3. Client Review

Chris Shales will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Chris Shales otherwise within four (4) days of the date the materials are made available to the Client.

4. Turnaround Time and Content Control

Chris Shales will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Chris Shales receiving initial payment, unless a delay is specifically requested by the Client and agreed by Chris Shales.

In return, the Client agrees to delegate a single individual as a primary contact to aid Chris Shales with progressing the commission in a satisfactory and expedient manner.

During the project, Chris Shales will require the Client to provide website content; text, images, movies and sound files

5. Failure to provide required website content:

Chris Shales is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged. After designing with any content, if a clients send another content to replace that, the client shall pay for the implementation unless waived by Chris Shales.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as a result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this. Where you fail to provide us with specific content for the website, excessive demand for changes in content during the review state will attract additional cost unless otherwise agreed by both parties.

6. Additional Expenses

Client agrees to reimburse Chris Shales for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.

7. Web Browsers

Chris Shales makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Chris Shales cannot guarantee correct functionality with all browser software across different operating systems.

Chris Shales cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Chris Shales reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

8. Default

Accounts/services unpaid thirty (30) days after the date of job completion will be considered in default. If the Client in default maintains any information or files on Chris Shales’s Web space, Chris Shales will, at its discretion, remove all such material from its web space after the client has been informed of her default and no action taken to pay the amount owed within 24 hours. Chris Shales is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will be assessed a return charge of $25 and the Client’s account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay Chris Shales reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Chris Shales in enforcing these Terms and Conditions.

9. Termination

Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Whatsapp or telephone requests for termination of services will not be honoured unless that was the channel through which the transaction was initiated. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.

10. Indemnity

All Chris Shales services may be used for lawful purposes only. You agree to indemnify and hold Chris Shales harmless from any claims resulting from your use of our service that damages you or any other party.

11. Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Chris Shales the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Chris Shales permission and rights for use of the same and agrees to indemnify and hold harmless Chris Shales from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Chris Shales that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

12. Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on floppy disk or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Chris Shales to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed. Where the client request that Chris Shales should supply content, it shall be deemed that the client has provided such content.

13.Design Credit

A link to Chris Shales will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than $2000, a fixed fee of $300 will be applied. The Client also agrees that the website developed for the Client may be presented in Chris Shales’s portfolio.

14. Access Requirements

If the Client’s website is to be installed on a third-party server, Chris Shales must be granted temporary read/write access to the Client’s storage directories. Depending on the specific nature of the project, other resources might also need to be configured on the server.

15. Post-Placement Alterations

Chris Shales cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

16. Domain Names

Chris Shales may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Chris Shales. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

17. General

These Terms and Conditions supersede all previous representations, understandings or agreements (This shall be part of any agreement signed). The Client’s payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online/offline is an acceptance of our terms and conditions.

18. Social Media Management

Social Media Marketing and Management is defined as helping a client to promote their products or services through social media channels. Chris Shales will honour the components of your chosen social media package, providing an agreement to a minimum 3 months contract is served and monthly payments are received in advance. In the event that payment is not received on time, we regret that further work will be halted until this is rectified. Any contract to promote your services on Google or social media that is less than 3 months termed is deem to be a trial service only to determine whether the a proper contract can be drawn or not.

19. Governing Law

This Agreement shall be governed by Nigeria Law.

20. Liability

Chris Shales hereby excludes itself, its Employees and or Agents from all and any liability from:

Loss or damage caused by any inaccuracy;

Loss or damage caused by omission;

Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;

Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

Loss or damages caused by plugin and theme update under any circumstance after a website has been launched by us or those you want us to manage.

The entire liability of Chris Shales to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

21. Fraud

We only design websites for genuine companies carrying out legitimate business. If you use your website for any fraudulent activity, your website will be removed from our server immediately without notice, as is the case with any hosting company we use. 

When a hosting company, suspends your website and hosting for fraud or another serious breach, you will not be entitled to anything, and your company will be reported to law enforcement agency.

22. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.